After stopping the NCS software, it would not start again. I was presented with a failure and told to check the launchout.log
So I performed the Backup-logs and untar'd the file. Here is what I was receiving in the file.
Starting Health Monitor as a primary Checking for Port 8082 availability... OK truststore used is /opt/CSCOlumos/conf/truststore truststore used is /opt/CSCOlumos/conf/truststore Starting Health Montior Web Server... Health Monitor Web Server Started. Starting Health Monitor Server... Health Monitor Server Started. Starting Remoting Service: Reporting Server Checking for running servers. 00:00 Check complete. No servers running. Starting Server ... Start failed. Initiating shutdown. Please check logs/Startup.log.
I never did find the Startup.log file. I did some searching in NotePad++ in the directory but didn't find a lot of details.
After emailing tac, they pointed me to the issues:
04/05/13 16:00:00.706 ERROR [database] [ORACLE_BACKGROUND_TASK-1] Error while deleting db archivelogs: Recovery Manager: Release 18.104.22.168.0 - Production on Fri Apr 5 16:00:00 2013 Copyright (c) 1982, 2009, Oracle and/or its affiliates. All rights reserved. connected to target database (not started) RMAN> 2> using target database control file instead of recovery catalog RMAN-00571: =========================================================== RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS =============== RMAN-00571: =========================================================== RMAN-03002: failure of delete command at 04/05/2013 16:00:00 RMAN-06403: could not obtain a fully authorized session ORA-01034: ORACLE not available ORA-27102: out of memory Linux-x86_64 Error: 12: Cannot allocate memory Additional information: 1 Additional information: 32768 Additional information: 8 RMAN> Recovery Manager complete.
Aack, Oracle. Isn't it enough they torture me with Java? I was also give the following action plan. This completely fixed my issue. Note: I'm not responsible if you do this and it destroys your NCS or PI Appliance.
Please clear the archivelogs in the oracle db/cache using the below procedure:
1- When running the procedure, make sure ncs server is not up, only database can be up.
#After log-in as admin, run the command:
#Login to Root and run:
2- Run the following to start the clean of the archivelogs
./getDatabaseParams.sh --> This to get the DB password for sqlplus login if required
su - oracle
sqlplus / as sysdba
connect target /
crosscheck archivelog all;
delete noprompt archivelog all;
sqlplus / as sysdba
Exit to the NCS/PI shell and do a "ncs stop". Run "ncs status" to verify everything is stopped then "ncs start" to start the services
After asking TAC for root cause, I was presented with the following Bug-ID and told that a fix is not yet in place. Please check out the details for yourself. I hope this saves someone some time when they run into this.